The Candidate Experience

Our goal is to have happy candidates and happy clients.

Ensuring the candidate has a positive experience is a top priority at My Healthcare Recruit.

Successful recruitment placements don’t just happen, they are created.

At My Healthcare Recruit we know the importance and value of offering quality pastoral care services to our candidates from Day 1.

Our role is to act as a “trusted friend” throughout the process

Our support includes:

Rated Excellent onTrustpilot

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  • Meet and greet

    All candidates receive a Meet and Greet on arrival from our Team and a warm welcome to the UK.

  • Accommodation sourcing

    We can source short-term or long-term accommodation for your new arrivals to ensure they settle in as soon as possible.

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  • SIM card

    All candidates receive a SIM card on arrival so they can set up a digital bank account without delay, with full assistance.

  • Socials

    We run a combination of virtual and in-person socials for our candidates to help them settle in and get to know each other (including prizes for winning teams). These include Treasure Hunts, Pizza Nights, “Winter Olympic Games” and Karaoke Nights.

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  • Safeguarding training

    We provide training access to our candidates on how to avoid scams that target vulnerable UK residents (including international staff). This has been developed in conjunction with a qualified Trading Standards representative and covers the latest scams in the industry.

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  • Pastoral support

    Our pastoral support is personalised to the individual and not “one size fits all”. For example, we support candidates to source appropriate car insurance; find accommodation for their family and locate good local schools for them.

  • Full support throughout application process

    Encompassing interview coaching; professional registration and test support; comprehensive visa application support; pre-visa briefings; pre departure briefings and full compliance document assistance.

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  • Complimentary Arrival Voucher

    All candidates receive a complimentary gift voucher from MHR as a welcome gift to help them settle into their new home.

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  • Welcome food shop

    On request we provide a welcome food shop to all candidates on arrival so they have immediate sustenance before starting their exploring!

  • In person orientations

    We provide in person orientations with our candidates, offering support with collecting BRP cards, registering with their local GP and exploring the local area. We believe a friendly face at the start of their journey is really important to their continued success.

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  • 7 days/ week helpline available 8am 8pm

    Because we know problems don’t always arise at “convenient” times, we offer a 7 days/ week helpline available 8am 8pm so candidates can always contact us with urgent enquires and know they will get a prompt response.

Code of Practice registered supplier

  • 98%

    Of candidates would recommend us to a friend

  • 94%

    Retention Rate